Shipping policy
SHIPPING POLICY
We aim to process and ship your order as quickly and carefully as possible.
Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Rates & Delivery Times
Netherlands
- Delivery time: 5 - 10 business days
European Union
- Delivery time: 5 - 10 business days
United States & International
- Delivery time: 5–15 business days
Please note that delivery times are estimates and may vary depending on the shipping carrier and customs processing.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
Customs, Duties & Taxes
For orders shipped outside the EU (including the United States):
- Import duties, taxes, and customs fees may apply
- These charges are not included in our prices and are the responsibility of the customer
- We are not responsible for delays caused by customs
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.
Incorrect Address
Please make sure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Delayed Packages
We are not responsible for delays caused by shipping carriers or customs.
If your package appears to be lost, please contact us and we will do our best to assist you.
Contact
If you have any questions about your order or shipping, please contact us at Betterdayz@greevink.nl